Go-easel 2 End User License Agreement

(Revised on 15th July 2015)

Welcome! POPULAR provides the content and services available on the client software and websites ("Services") to you subject to the following terms and conditions ("Terms and Conditions"). By accessing or using the Services, you acknowledge that you have read, understood, and agreed, without limitation or qualification, to be bound by these Terms & Conditions which include our Privacy Policy.

1. Privacy

Please review our Privacy Policy, which also governs your visit to the Services, so that you may understand our privacy practices.

2. Purchase Related Policies

2.1 Distribution

The products and services available on the Services, and any prizes that we may provide to you, are for personal and non-commercial use only. You may not sell or resell any of the products or services, or prizes thereof, purchased or otherwise received from us.

2.2 Amendments to purchase order

We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, to result in the violation of any stated Terms and Conditions.

2.3 Consent of purchase

Customers below the age of 21 are to seek parental consent prior to making any online purchases.

2.4 Subscription

All books and packages carry a TWO year subscription period from the date of purchase unless otherwise stated.

2.5 Complimentary Products

We attempt to be as accurate as possible when describing our complimentary products for selected Promotion Campaigns on the Services; however, we shall be entitled to modify the complimentary products or the general terms and conditions at any time during the Promotion by publishing any such modifications on the Services.

2.6 Payments Terms

The Services use PayPal payment gateway, which allow payment via credit / debit cards regardless of whether you are a member of PayPal. Please ensure that your card is activated for online payments before proceeding. Your use of PayPal's gateway also constitutes your agreement to their usage term and conditions as well. Their usage terms and conditions can be found here.

2.7 Refund Policy

In general, there will be no refund for products and services on the Go-easel platform. All refund requests should be made within 14 days of the purchase date. Refund (partial refund in cash or in kind) may be provided to customers with exceptional cases where they are able to prove that the defects exist at the time of the delivery of the product and services. These defects do not include content errors, which may be rectified by Popular, our affiliates, partners or licensors in future updates.

You also agree that by installing the SOFTWARE PRODUCT on devices that do not meet the minimum required software/hardware specifications stated on our website or are jailbroken (iOS) / rooted (Android) will waive your rights to obtaining technical support and a refund.

All requests for refunds should be made via the Services Contact Us page or via Go-easel counter (at selected POPULAR branches). We require the original receipt, purchase information, and the existing state of products and services to be submitted to POPULAR for validation. The customer will then be informed of the outcome within 14 business days.

Refunds will be calculated based on either the balance of subscription period for products and services, or based on unconsumed products and services, whichever is lower.

3. Accuracy of Information

We attempt to be as accurate as possible when describing our products on the Services; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colours or other content available on the Services are accurate, complete, reliable, current, or error-free.

4. Intellectual Property

All content available on the Services, including but not limited to text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation thereof (collectively, the "Content") is the property of POPULAR, our affiliates, partners or licensors, and is protected by Singapore and international copyright laws.

The trademarks, logos, and service marks displayed on the Services (collectively, the "Trademarks") are the registered and unregistered marks of POPULAR, our affiliates, partners or licensors, in Singapore and other countries, and are protected by Singapore and international trademark laws. Neither the Content or Trademarks nor any portion of the Services may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.

5. Your Obligations and Responsibilities

In the access or use of the Services, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the Services. You may not make any change or alteration to the Services or any Content or services that may appear on these Services and may not impair in any way the integrity or operation of the Services. Without limiting the generality of any other provision of these Terms and Conditions, if you default negligently or willfully in any of the obligations set forth in these Terms and Conditions (including our Privacy Policy), you shall be liable for all the losses and damages that this may cause to POPULAR, our affiliates, partners or licensors.

As the customer/end-user, prior to purchase, you are to ensure that your device/hardware meet the minimum operating system and hardware requirements of our services. You can register for an account to evaluate any of the free/trial packages available. Please approach our Promoters or contact our Helpdesk for further assistance where necessary.

6. Your Account

You may choose to register at our Services. If you do, you will have an email address, login name and password for your account. You are responsible for maintaining the confidentiality of your account, login name and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account, login name and/or password. You agree to provide only accurate, truthful information.

We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions or if we decide, in our sole discretion, that it would be in POPULAR's best interests to do so.

7. Third Party Links

We are not responsible for the content of any off-Web Services pages or any other websites linked to or from the Services. Links appearing on the Services are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-Web Services pages or other Web websites is at your own risk.

We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Web website pages or any other websites linked to or from the Services, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and Web websites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all off-Web website pages and other websites that you visit.

8. Submissions

It is our policy to decline unsolicited suggestions and ideas. Notwithstanding our policy with regard to unsolicited suggestions and ideas, any inquiries, feedback, suggestions, ideas or other information you provide us (collectively, "Submissions") will be treated as non-proprietary and non-confidential. Subject to the terms of our Privacy Policy, by transmitting or posting any Submission, you hereby grant us a non-exclusive, royalty-free, perpetual, transferable, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute and display any Submission in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works. You also acknowledge that your Submission may not be returned and we may use your Submission, and any ideas, concepts or know how contained therein, for any purpose including, without limitation, developing, manufacturing, distributing and marketing products.

If you make a Submission, you represent and warrant that you own or otherwise control the rights to your Submission. You further represent and warrant that such Submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of "spam". You may not use a false email address, impersonate any person or entity, or otherwise mislead us as to the origin of any Submission. You agree to indemnify us for all claims arising from or in connection with any claims to any rights in any Submission.

9. Data Archive

Client Data shall be backed up at a frequency of not less than once every 6 months. In the event of any loss or damage to Client Data, the Client's sole and exclusive remedy shall be for the Company to use reasonable commercial endeavors to restore the lost or damaged Client Data from the latest back-up of such Client Data maintained by the Company. The Company shall not be responsible for any loss, destruction, alteration or disclosure of Client Data caused by any third party (except those third parties sub-contracted by the Company to perform services related to Client Data maintenance and back-up).

10. Representations and Warranties; Limitation of Liability

The Services are presented “as is”. We make no representations or warranties of any kind whatsoever, express or implied, in connection with these terms and conditions or the Services, including but not limited to warranties of merchantability, non-infringement or fitness for a particular purpose, except to the extent such representations and warranties are not legally excludable.

You agree that, to the fullest extent permitted by applicable law, we will not be responsible or liable (whether in contract, tort or otherwise), under any circumstances, for any (a) interruption of business; (b) access delays or access interruptions to the Services; (c) data non-delivery, misdelivery, corruption, destruction or other modification; (d) loss or damages of any sort incurred as a result of dealings with or the presence of off-web website links on the Services; (e) computer viruses, system failures or malfunctions which may occur in connection with your use of the Services, including during hyperlink to or from third party web websites; (f) any inaccuracies or omissions in content or (g) events beyond our reasonable control.

Further, to the fullest extent permitted by law, we will not be liable for any indirect, special, incidental, or consequential damages of any kind (including lost profits) related to the Services regardless of the form of action whether in contract, tort or otherwise, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from your use of the Services. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

12. Disputes

With respect to any dispute regarding the Services, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of the Republic of Singapore, as if the Terms and Conditions were a contract wholly entered into and wholly performed within Singapore. Any dispute relating in any way to your visit to the Services shall be submitted to confidential arbitration in Singapore, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights or the intellectual property rights of our affiliates, partners or licensors, we may seek injunctive or other appropriate relief in any court and you consent to exclusive jurisdiction and venue in any such court.

13. General

You acknowledge and agree that these Terms and Conditions, which include our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the Services, and supersede and govern all prior proposals, agreements, or other communications.

We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Services. Any changes are effective immediately upon posting to the Services. Your continued use of the Services constitute your agreement to all such terms and conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Services.

Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision.

14. Scheduled Maintenance and Downtime

POPULAR also conducts preventive maintenances to safeguard the integrity of all data and uptime of our systems. The schedule for backup and downtimes are as follows:


Downtime Period

Tuesday - Sunday

12am - 2am


12am - 6am

15. Termination

Without prejudice to any other rights, POPULAR may terminate this EULA if you fail to comply with the Terms and Conditions of this EULA. In such event, you must immediately delete all copies of the SOFTWARE PRODUCT in your possession.